Then, police cars raced up to the home, and officers told everyone to leave.
"Huge air tanker planes were flying right over the house," Bill Moreau said.
Kevin and Sylvia, concerned about their baby Emmet, tried to keep steady and calm.
They asked the Moreaus: What should we take?
Karen Moreau told them: Your wedding album, photo albums, Emmet's Pack 'n Play.
The entire family jumped into their cars and took off. At this point, drivers were moving fast, and some seemed panicked.
"I almost got hit by someone pulling a horse trailer," Bill Moreau said.
About 15 miles south, they found a hotel far away from the fire.
The next day
On Wednesday, around 5 a.m., Bill Moreau was feeling anxious. He couldn't sleep. He was worried about his house.
The fire couldn't be that bad, he thought, at least not dangerous enough to keep him from driving in the direction of his home with Lucy in the front seat of his Jeep.
He parked about a mile away and hiked the rest of the way in.
Relief fell over him. The house was fine.
So Bill Moreau sat on his deck, sipped some water while Lucy slurped from her water bowl.
Before he left to return to the hotel, he even watered his wife's flowers.
Back at the hotel, he was feeling pretty good. Things were going to work out and they'd be home soon enough, he thought.
At around 5 p.m. Thursday, Kevin and Sylvia came charging down the hotel hall.
"The look on their faces was ... I was thought, 'Oh, no, did the kids' house burn down?' "
"And then they said to me, 'Your house is on fire. Turn on the news.' "
He, Karen and the rest of the family watched flames lick their roof.
The picture was so clear that Bill Moreau was able to see Lucy's water bowl.
"It's just unbelievable to watch your house burn down on the news," he said.
'People have been so nice'
On Friday, Karen Moreau said sadness just comes over her and she has to take a minute.
She broke down in front of a hotel clerk who walked around the counter to hug her.