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Man's Typo Sends $11,384 Instead Of $113.84 To Utility Company

'I Thought I Had Been Hacked,' VanFleet Says

POSTED: Wednesday, February 20, 2008
UPDATED: 12:11 pm EST February 20, 2008

A Central Florida man's misplaced decimal point while paying utility bills online accidentally sent $11,384 instead of $113.84 to OUC -- and then he couldn't get his money back.

Larry VanFleet recently noticed that his bank account had been emptied after he paid his bills online.

"I thought I had been hacked," VanFleet said. "I didn't take long to realize that I messed up."

"How much did you give them," Local 6's Mike Holfeld said.

"(I gave) $11,384," VanFleet said.

"How much did you owe?" Holfeld asked.

"(I owed) $113.84," VanFleet said.

Both Bank of America and OUC agreed that the error ranks as one of the most expensive typos in recent memory.

Holfeld reported that VanFleet then got an $11,000 account credit.

"I don't want an $11,000 credit to have my bill for seven years," VanFleet said. "I mean, come on."

VanFleet said he tried for two weeks to get his money back without luck.

"My wife said, 'Call the Problem Solvers,'" VanFleet said.

Holfeld called OUC.

"When I got your call, I was amazed that somebody made that large of an error," OUC representative Sheridan Becht said. "We have had problems before and that's why we were careful not to issue payment quickly. We want to make sure that a check clears."

"Three hours later, I got my money back thanks to the Problem Solvers," VanFleet said.

Holfeld said because of the extraordinary money involved, OUC moved quickly to get the money back into VanFleet's account.

Click here for more on online banking.

Watch Local 6 News for more on this story.
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