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Legislation Doesn't Lessen Spam Frustration

POSTED: 2:26 p.m. EST March 18, 2004

The Can-Spam Act, a federal measure designed to cut into junk e-mail, hasn't done much to make users feel better, a study says.

The Pew Internet and American Life Project says that 29 percent of people are using e-mail less because of spam. Last June, 25 of people reported a reduction in their e-mail use.

 SURVEY
Is legislation the answer to spam?
Yes, the right bill will work wonders.
No, there needs to be a technological solution.
No, spam is just something we have to deal with.

Other findings:
  • 63 percent say spam made them less trusting of e-mail
  • 77 say spam makes being online unpleasant and annoying
  • 42 percent were aware of the Can-Spam Act
  • 86 percent reported some level of distress with spam

"In the weeks since the Can-Spam Act went into effect on Jan. 1, e-mail users said they are seeing no relief and, in some cases, things are getting worse," said Lee Rainie, director of the Pew project.

However, 25 percent of people who said they have gotten pornographic spam in the past -- and 71 percent said they have -- said they are getting less. Only 16 percent said they are getting more.

The survey was taken in February.

The bill, which went into effect at the start of the year, supplants anti-spam laws already passed in a number of states. It provides both civil and criminal penalties for spammers who, in rare circumstances, could get up to five years in prison.

It makes it a misdemeanor to send spam that does not contain an opt-out offer, does not have a valid return e-mail address and does not contain notice in the subject line that it is an advertisement. Messages must also contain a valid physical address.

It also prohibits harvesting and guessing at e-mail addresses.

Read Pew's full report


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