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T-Mobile Fires Worker Over Hateful Text Messages

Cell Phone Company Apologizes To Customer

UPDATED: 7:22 am EST February 21, 2005

A Texas woman said she received racially hateful text messages on her cell phone shortly after making a complaint to T-Mobile.

"I thought it was a joke," the woman said.

She wanted only to be identified as "Delia" because she said the wording of the message embarrassed her.

According to Delia, the message said, "you need to go back to Mexico you taco-bending whore."

Delia said the message was sent an hour after she filed a complaint with T-Mobile about making phone calls to her hometown of Monterrey, Mexico. She said the customer service representative was rude and hung up on her.

"Only my husband, my son and my daughter have this phone number," Delia said. "Nobody else does."

Delia didn't want to think it was a T-Mobile employee who sent the text message, but just in case she went to a T-Mobile store on Huebner Road to show them the message.

The next day she filed a police report.

When the police opened the phone, there was another message, Delia said.

That one said, "AIDS-infested Mexican whores need to go back to Mexico. Quit spreading AIDS in the U.S. you AIDS-infested Mexican whores," Delia said.

In a statement late Friday, T-Mobile said, "following a thorough internal investigation, we have learned that a person familiar with the employee in question sent the messages from a home computer.

"We are treating 'Delia's' situation very seriously and have taken swift action, terminating the employee. T-Mobile offers its most sincere apologies."

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