Certified nursing assistant fired after accessing patients' information outside hospital
ORLANDO, Fla. – A certified nursing assistant was fired after auditors discovered the employee access patient records outside of the normal job responsibilities, Orlando Health announced Thursday.
According to the not-for-profit health care organization, the person accessed approximately 3,200 patients' medical records, which may have included names, dates of birth, addresses, medications, medical tests and results, the last four digits of Social Security numbers, and other clinical information.
"We take this incident very seriously, and we are committed to protecting patients' health and personal information," said Steve Stallard, corporate director of compliance and information security at Orlando Health. "We deeply regret any concern or inconvenience this may cause our patients or their family members."
Officials said anyone who believes they may have been affected and does not receive a letter by July 15 should contact the Orlando Health call center at 866-910-5602. It's open from 9 a.m. to 9 p.m.
Officials said the incident did not affect all of the patients treated at Orlando Health, but just certain patients treated at Winnie Palmer Hospital for Women and Babies, Dr. P. Phillips Hospital and a few patients treated at Orlando Regional Medical Center from January 2014 to May 2015.
Orlando Health said they were unable to determine the reason the former employee made the access, but that there's no evidence the information was used in any way or removed from the hospital.
Orlando Health officials have asked anyone who may have had their insurance information access to review the explanation of benefits document they receive from the health insurer to verify it does not include any services they did not receive.
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