KISSIMMEE, Fla. – The Kissimmee communication center experienced technical difficulties Tuesday night due to a fiber-optic line damage, according to Kissimmee police.
Originally, only half of the non-emergency and 911 lines were operational due to the fiber optic line being damaged. Around 9:30 p.m., police said only two 911 lines were down and six lines were up and working at the Kissimmee Communication Center.
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Kissimmee police said the center services the city's police and fire departments.
Anyone who receives a busy signal when calling the communication center can text to 911 for people who need immediate assistance and the seeitsayit@kissimmee.org email was being manned Tuesday night for non-emergency situations, police said.
This outage was countywide. Police said Century Link was fixing the problem.
There was no time frame of when the problem would be rectified.