ORLANDO, Fla. – The YMCA of Central Florida on Thursday announced a security incident involving members’ personal information.
The YMCA is notifying members and the community of the situation.
On Oct. 24, the YMCA learned that an unauthorized person gained access to several employees' email accounts, according to a news release.
Upon learning of the incident, the YMCA immediately disabled the affected email accounts, changed the passwords and began an investigation. Officials even used a forensic firm.
Some emails may have been accessed, that were primarily related to program registrations, the investigation determined.
The information accessed may have included people’s names, Social Security numbers, driver’s license numbers, passport details, financial account numbers, payment card numbers, health information or health insurance numbers, the release said.
"We sincerely regret that this incident occurred and apologize for any inconvenience or concern this may cause our Y community," said Colleen Manahan, chief financial officer for the YMCA of Central Florida. "To help prevent an incident like this from occurring again, we are providing our team members with additional privacy education and training."
The YMCA said it has no indication that the information in the emails was actually viewed or used in any way. However, out of an abundance of caution, the YMCA has notified potentially affected members.
People whose Social Security numbers were potentially involved will be offered a one-year, complimentary credit monitoring and identity protection service. In addition, the YMCA has established a dedicated call center to answer any questions individuals may have.
People may call 877-982-1592, Monday through Friday between 9 a.m. and 9 p.m. Eastern Time, for additional information and resources. For more information online, click here.
The security incident is isolated, the YMCA said.