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Capital One customers report double charges on bank accounts

MCLEAN, VA - MARCH 13: The Capital One headquarters is shown March 13, 2006 in Mclean, Virginia. It was announced that Capital One Financial Corp. is buying North Fork Bancorp. Inc. in a transaction valued at nearly $15 billion. (Photo by Mark Wilson/Getty Images)
MCLEAN, VA - MARCH 13: The Capital One headquarters is shown March 13, 2006 in Mclean, Virginia. It was announced that Capital One Financial Corp. is buying North Fork Bancorp. Inc. in a transaction valued at nearly $15 billion. (Photo by Mark Wilson/Getty Images)

If you're a Capital One customer, you may want to check your account statement.

Capital One has confirmed that some customers are seeing duplicate charges on their accounts, resulting in pending charges and negative balances.

"We apologize that some Customers are seeing duplicate debit card transactions & experiencing long phone hold times. All hands are on deck working on a fix & Customers won't be responsible for any fees due to this issue. For updates, login online or via the mobile app," the company posted to Twitter on Wednesday. 

It's unclear what causes the error messages but customers are not happy.


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