ORLANDO, Fla. - A family has been forced out of its home after the ceiling collapsed. The family said it happened this past weekend at its apartment at Cypress Pointe in Orlando.
"This is my home. The roof fell in, everything is destroyed," said Vanessa Richmond. "Not trying to get trapped in here so my first thing came to my mind, 'Get out, go on the porch,' so I ran in the kitchen, turned the stove off."
Her daughter was in the living room watching TV when the ceiling gave out, pouring out water from a ruptured pipe.
"I came back Sunday (and) the bathroom fell in," she said.
Days later, Richmond said the home still looked the same, but the air was thick and heavy. The stench of mildew was so overwhelming News 6 had to finish the interview outside.
"My stomach hurts, my head hurts. I'm just hurt because she didn't say what she could do to help me," Richmond told News 6, referring to the property's manager, Joanne Martinez.
In an email reply, Martinez told News 6, "As soon as I found out about the leak, I immediately sent my emergency on-call staff over. We immediately contacted a contractor and repairs were done."
Richmond told News 6 that while the leak has stopped, her stuff is ruined.
"I gotta start all over. I'm just at my wit's end. I'm just trying to hold it all together," said Richmond.
Apartment management told News 6 it has set up the family at a nearby hotel for at least a week while a more permanent solution is worked out.
In the meantime, News 6 has a call out to code enforcement.
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