Web Extra: Lost Luggage

If your checked baggage is damaged during a flight you must report it right away.  Do not leave the airport without notifying a representative from the airline. 

[PICS: Lost luggage]

Most airlines require reports must be made at the airport in person. Every airline has its own policy you must adhere to. 

Here are a few things airlines will not cover if damage occurs:

  • Damage to Wheels
  • Over-packing of the bag
  • Fragile or perishable items
  • Loss of external locks
  • Pull or security straps
  • Manufacturer's defects

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