Front-loading washers are better, but some have issues

Consumer Reports updates class-action lawsuits

Front-loading washers often perform better than top-loaders in Consumer Reports tests.

Plus, they’re gentler on your clothes and more energy-efficient. But some consumers got more than they bargained for when buying a front-loading machine.

The issue started out as mostly online chatter about moldy odors but it turned into multiple class-action lawsuits involving more than 6 million front-loading washing machines.

Here’s how the preliminary settlements are shaping up. If you previously or currently own an LG washing machine sold between 2002 to 2006 with mold issues, you may qualify for the $35 settlement or a $105 rebate on a new LG washer.

Another lawsuit involves Whirlpool, Maytag and Kenmore machines made by Whirlpool between 2001 and 2010. If you own one of those front-loaders you may qualify for a $50 settlement or twenty percent off the purchase of a new washer or dryer. You could also be reimbursed for up to $500 in expenses you incurred.

Not ready to splurge on a new machine? Consumer Reports says there are a few simple steps that can prevent mold and mildew.

  • Wipe down the glass and door gasket daily.
  • Between washes leave the door open slightly.
  • Remove detergent buildup from the dispenser.
  • And every month, sanitize the machine by adding a cup of chlorine bleach and running a hot-water wash without laundry.

Manufacturers claim they’ve resolved the problem by improving the door gasket and adding a tub-clean cycle. But if you want to avoid a front-loader altogether, Consumer Reports says consider a high-efficiency top-loader instead. It recommends the $500 Samsung #WA45H7000AW. It offers very good water efficiency, washing performance and is gentle on your clothes.

 


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