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Florida inspector general report finds longstanding problems with state unemployment system
Read full article: Florida inspector general report finds longstanding problems with state unemployment systemThe 95-page draft report by Chief Inspector General Melinda Miguel focused on the Department of Economic Opportunity’s CONNECT unemployment system, which cost $78 million and began operating in 2013. The system largely crashed last spring when it was inundated with claims as businesses shut down because of the pandemic. Ken Lawson resigned as department director in August, a little more than four months after DeSantis put Department of Management Services Secretary Jonathan Satter in charge of shoring up the CONNECT system. AdMiguel’s report awaits review and comments from vendors linked to CONNECT, including Deloitte Consulting, which was a major contractor. Deloitte sought to distance itself from the unemployment system last year, replying to a potential class-action lawsuit in June by saying it has had “no connection” to the online system in more than five years.
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