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Make Ends Meet

78-year-old real estate broker waiting 18 months for unemployment benefits turns to News 6

Father of 2 receives $7,000 in jobless benefits thanks to News 6

Wrong employer listing leaves Orlando mom without benefits until News 6 steps in

Volusia County teacher says unemployment benefits rerouted by imposter

A veteran Volusia County Schools paraprofessional recently discovered her Department of Economic Opportunity account had been hacked by an imposter.

Online job application used as front to steal Florida woman’s identity

Two words capture the moment Melisa Johnson realized her name was used to apply for unemployment benefits in another state: “I panicked”

60-year-old Florida man turns to Make Ends Meet for help after losing job in Michigan

John Marlatt said the process to reapply with the Department of Economic Opportunity was made worse by long waits on the telephone and frustrating delays.

Gainesville woman says DEO stopped her benefits for mystery jobs

Beverly Jerome and her husband have been caught in a state unemployment “return to work” issue dating back to Sept. 22, 2020.

Pompano Beach grandmother has been waiting 5 months for unemployment benefits

The Florida Department of Economic Opportunity is on pace to pay back benefits for every remaining unemployment week by early 2022, according to new data released by the DEO to WKMG-TV.

WATCH: Make Ends Meet special report

News 6's Make Ends Meet has spotlighted the personal and financial impacts brought on by the global pandemic.

‘Make Ends Meet’ behind-the-scenes, recovering about $2 million in benefits

We're taking you behind-the-scenes of Make Ends Meet. The segment initially started as something different before exposing the DEO's broken unemployment system.

Look behind the scenes at how News 6 got results through 'Make Ends Meet'

US Department of Justice offering ‘one-stop’ site to report unemployment fraud

The Department of Justice’s National Unemployment Insurance Fraud Task Force has launched a one-stop connection to the Federal Trade Commission, Internal Revenue Service and the Department of Labor to provide victims with quick access to resources needed to file an unemployment fraud report in all 50 states.

Secret Service launches sweeping pandemic fraud investigation

The newly appointed coordinator for the U.S. Secret Service Pandemic Fraud division said law enforcement members of the Cyber Task Force are working leads to track stolen state and national benefits estimated to be between $63 billion to $100 billion or more.

DEO waives unemployment overpayments issued ‘through no fault of your own’

Florida residents hit with an overpayment notice for Reemployment Assistance benefits between March 1, 2020, and Sept. 4, 2021, through no fault of their own, will not be going to collections.

Mother of 4 says Make Ends Meet ended 7-month wait for DEO benefits

Sara Marie, of Fort Myers, is one of thousands of Florida residents tired of waiting for unpaid unemployment benefits, wondering if they will ever get paid.

Make Ends Meet helps single mom again to access $600 in unemployment benefits

The mother of two faced another system glitch that locked her DEO account in July, blocking an estimated seven weeks, $1,200, in back-benefits.

DEO withdraws then returns $5,300 from Orange County woman’s unemployment debit account

An Orange County woman discovered over $5,000 had been taken out of her unemployment debit account.

Single mom claims Florida DEO holding $9,000 in benefits for 5 months

Ashley Butler never imagined she would have to wait nearly half a year for unemployment benefits the state confirmed she is entitled to.

Titusville waitress loses lotto winnings to DEO ‘overpayment’

Instead of a check for $1,000, a Titusville waitress received a check for $175 with an explanation that the missing funds were directed to the DEO because of an unemployment benefits overpayment.

Veteran audio engineer waits 6 months for unemployment benefits

A local audio engineer and his family are out of sync after trying to acquire his “expired” benefits from the Department of Economic Opportunity for the past six months.

Multiple ‘duplicate’ ID.ME accounts continue to block Florida unemployment benefits

Maxxi Brooks has never applied for identity verification with ID.me. When she discovered two duplicate accounts already established with her identity, she panicked.

Widow of Orange County firefighter denied cancer death benefit

When Orange County Fire Rescue veteran Erik Siena lost his 5-month battle with brain cancer this past May, his wife Cristy filed for the death benefit provided under Florida Senate Bill 426.

Army vet fighting to get jobless benefits for friend calls Make Ends Meet for help

Christina McConnell had no idea what the term “Review Duplicates “meant until retired Army Sgt. Thomas Baker, a long-time friend, contacted News 6 and Make Ends Meet to learn a similar request had been issued in July.

Cyberthieves reroute single mom’s unemployment benefits to Illinois bank account

Reports of ID.me duplicate accounts increasing in Florida

ID.me, the company hired to verify the identification of Florida unemployment account holders has launched a full-court press to stop cybercriminals employing social engineering to steal the personal information of claimants applying for unemployment assistance.

Security system used for Florida unemployment targeted

ID.me, the security system used to verify the identification of Florida unemployment account holders, has been infiltrated via "social engineering."

Orlando ironworkers struggling to collect unemployment from DEO

Members have been unable to update their accounts leaving many without as much as 6-months to a year in back benefits.

WKMG news manager’s identity used to collect jobless benefits in Ohio

Unemployed grandmother fears unpaid pandemic benefits are lost

The Lake Mary grandmother said she is still owed at least $4,000 in state and federal benefits, 16 weeks never paid by the Florida Department of Economic Opportunity.

Florida’s new unemployment security sign-up gets mixed reviews as pandemic-benefit programs expire

A new multi-authentication system debuted by the Department of Economic Opportunity Thursday receiving a mix of happy and very frustrated claimants.

DEO beefing up security for Florida unemployment accounts

An ambitious security protocol launched by the Department of Economic Opportunity is aimed to help protect claimants in Florida.

Orlando businesswoman waits more than a year for unemployment claimant number

Stephanie Lindgren had been waiting since April of last year to get a claimant ID number issued by the Florida Department of Economic Opportunity so she could collect state and federal unemployment benefits of more than $30,000.

Lawsuit to reinstate federal unemployment payments in Florida denied

A Leon County court ruled against a lawsuit that would have compelled the state ofl Florida to restore federal unemployment benefits.