In a truly touching moment at a hospital in Lake Nona, 3-year-old Jolene Davis got to hear more clearly for the first time, all thanks to her new cochlear implant.

News 6 and Nemours Children’s Health will host a phone bank on April 17 to get results for young patients and their families.

ORLANDO, Fla. – Patients at Nemours Children’s Hospital in Orlando received a holiday surprise Monday. A group of window washers from A-1 Orange Exterior Building Services dressed up as Santa and elves to surprise patients. The workers wrote special messages and drew pictures while soaping the windows. Organizers say it was a way to help lift the spirits of patients and their families.