ORLANDO, Fla. – A roller coaster at Universal Orlando has reopened after a technical glitch shut down the ride on Tuesday, resulting the rescue of nearly a dozen guests.
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According to Orlando Fire Department dispatch, fire officials were called to Islands of Adventure for the Incredible Hulk Roller Coaster just before 6 p.m. Tuesday.
The glitch caused the car to stop approximately 50 yards short of the unloading area, according to Tom Schroder, with Universal Orlando.
Local 6 news helicopter Sky 6 flew over the scene as OFD carefully helped guests off the roller coaster.
Officials said 20 passengers were able to walk down a nearby stairwell, while a dozen in the front car that was just past the safety point had to be rescued. Those 12 passengers had to have safety harnesses put on and they were taken to safety in pairs.
Orlando Fire Rescue told Local 6 that six riders were about 25 feet off the ground.
Schroder said the glitch caused the ride system to come to a complete stop at the safest spot possible, which is what the ride is designed to do.
The Orlando Fire Department was called in an abundance of caution and all passengers were unharmed, Schroder said.
The ride remained closed Tuesday evening as Universal teams inspected the ride. It reopened on Wednesday, but it's not clear what the inspection findings were.
Insiders said the Incredible Hulk Roller Coaster has been one of the most reliable rides at Universal since Islands of Adventure opened in May 1999.
Check back for more on this developing story.