Capital One customers report double charges on bank accounts
If you're a Capital One customer, you may want to check your account statement.
Capital One has confirmed that some customers are seeing duplicate charges on their accounts, resulting in pending charges and negative balances.
"We apologize that some Customers are seeing duplicate debit card transactions & experiencing long phone hold times. All hands are on deck working on a fix & Customers won't be responsible for any fees due to this issue. For updates, login online or via the mobile app," the company posted to Twitter on Wednesday.
It's unclear what causes the error messages but customers are not happy.
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Ken Haddad has been with Local 4/ClickOnDetroit since 2013. He helps lead news coverage and content across broadcast and digital platforms. He's from the Metro Detroit area, and loves covering important news (and sports) in his hometown.
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