Best Buy has recalled about 635,000 Insignia brand air fryers and air fryer ovens because the units can overheat, posing a fire and burn hazard. Best Buy has received 68 reports in the U.S. and 36 reports in Canada of the air fryer or oven catching fire, burning, or melting. Seven of these cases caused property damage, and two resulted in injuries, including an injury to a child’s leg, according to the release from the Consumer Product Safety Commission.
Consumer Reports has not tested the models covered in the recall but did test another Insignia air fryer from Best Buy. We did not observe any of the noted problems during the course of our testing.
Details of the Air Fryer and Air Fryer Oven Recall
The recall: This recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and Insignia Digital Air Fryer Ovens, all sold by Best Buy. It includes eight models total: NS-AF32DBK9, NS-AF32MBK9, NS-AF50MBK9, NS-AF53DSS0, NS-AF53MSS0, NS-AF55DBK9, NS-AFO6DBK1, and NS-AFO6DSS1. Model numbers can be found on a label located on the underside of the unit, beneath the Insignia brand name. See the CPSC release for more details.
The risk: The air fryer and air fryer oven can overheat, catch fire, or melt, posing a burn or fire hazard.
Incidents/injuries: Best Buy has received 68 reports of incidents in the U.S. and 36 reports in Canada. These have resulted in seven reports of property damage and two reports of injuries.
How many: About 635,000 Insignia air fryers and air fryer ovens in the U.S. and about 137,000 in Canada.
Where and when sold: Best Buy stores nationwide and online at bestbuy.com, ebay.com, and google.com from November 2018 through February 2022 for between $30 and $150.
The remedy: Stop using the recalled air fryer or air fryer oven immediately, and return it to Best Buy for a store credit.
Contact information: Call Best Buy at 800-566-7498, or go online at bestbuy.com/productrecalls or bestbuy.com and click on Product Recalls for more information.
Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to saferproducts.gov.