Working from home? Bet you’re using Slack
Company sees surge in users
ORLANDO, Fla. – The current pandemic has changed what being part of the U.S. workforce looks like.
These days, it’s a lot of Zoom calls, text messages and -- for millions -- Slack threads.
Slack CEO Stewart Butterfield said he’s seen a surge in simultaneously connected users. He noticed a correlation of people turning to the organizational platform almost just as quickly as the number of coronavirus cases climbed across the nation, he writes on Twitter.
For reference, Slack defines simultaneously connected users as the number of people who are active on Slack at one time.
The CEO wrote multiple threads about how the pandemic affected the company in recent weeks. March 10, the platform hit 10 million simultaneously connected users-- a major milestone as the company hit a million last October.
Eventually, he posted a cute helpful graphic to show how users swarmed to Slack in just days.
Tuesday: More signs of demand surge. 1,597 days after hitting 1M *simultaneously connected* users in Oct ‘15 (see https://t.co/G6DeO1W08a) we pass ten million. 6 days later: 10.5M, then 11.0M. Next day, 11.5M. This Monday, 12M. Today 12.5M. 📈 pic.twitter.com/GPaKF3VgOr— Stewart Butterfield (@stewart) March 26, 2020
Butterfield attributes this growth to a massive increase of demand as states like New York, California and Washington issued stay-at-home orders. With only some essential workers allowed to head to the office, millions of people had to quickly figure out how to work from home.
We mean millions. Just take a look at some more fancy charts tweeted by Butterfield and awe at how Slack somehow didn’t break the internet.
Looking back, things looked good. Full year revenue up 57%; Q4 revenue up 49% and billings 47%. We believed we were finally through some organizational growing pains and were better positioned than ever. The competitive narrative was clearing up as we kept winning in enterprise.— Stewart Butterfield (@stewart) March 26, 2020
On Monday, 12 million users were using Slack at the same time, which means a lot of people were getting work done.
So as a CEO, of course, Butterfield is proud of the success of his app. According to his thread, his team had to quickly learn to deal with this surge of demand remotely too, and they were able to manage growth while working from home too (bet they used Slack to get it).
He ended his thread thanking people for making the app successful and added that for those on the frontline of the pandemic, Slack can help you out for free -- just email firstname.lastname@example.org.
And if you’re on the frontlines fighting COVID-19, we will do anything we can. Use it for free, ask us for advice. Email email@example.com. We are profoundly grateful for all you are doing. 💪❤️🙏— Stewart Butterfield (@stewart) March 26, 2020
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