Cell carrier outages impact 911 system in Central Florida

Law enforcement say to call non-emergency numbers for now

(File)
(File) (KPRC via Pixabay)

SEMINOLE COUNTY, Fla. – Cell carrier outages are impacting 911 systems in different cities and counties in Central Florida.

The Seminole County Sheriff’s Office said cell carrier outages nationwide are affecting 911 services. Residents are asked to call 407-665-6650 for emergency assistance until services are restored.

Kissimmee Police said some cell phone carriers are having network issues with calling 911, anyone with issues can try texting 911 or calling the non-emergency number at 407-846-3333.

Orlando’s non-emergency number for the police department is 321-235-5300.

Early Tuesday, T-Mobile, one of the carriers that had issues, said all voice and text issues had been restored for its customers.

“Voice and text services are now restored. Thank you for your patience as we fixed the issues. We sincerely apologize for any and all inconveniences,” said Neville Ray, T-Mobile’s president of technology.


About the Author:

Jon is a Web Producer for ClickOrlando and has been with News 6 since March 2019.