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These programs offer help for seniors, low-income residents pay their energy bills during cold snap

EHEAP, LIHEAP and WAP programs federally funded programs

(sestovic, Getty Images)

ORLANDO, Fla. – A set of federally funded programs offers emergency assistance to low‑income residents and seniors struggling with rising energy costs — a concern heightened by the recent cold snap in Central Florida.

The Emergency Home Energy Assistance Program for the Elderly, or EHEAP, provides crisis support for adults 60 and older in Orange, Osceola, Brevard and Seminole counties. The program can help pay electricity, natural gas, propane, wood, coal and other refillable fuels, and may also cover pre‑payments, deposits to start or restore service, late fees, reconnect fees, charges from closed accounts and utility costs included in rent. Seniors may also qualify for blankets, portable fans or temporary emergency shelter during an energy‑related crisis. Applicants must show proof of residence and documentation of income, and must have a disconnected, delinquent or past‑due bill.

Another program, the Low‑Income Home Energy Assistance Program, or LIHEAP, helps income‑qualified families with home heating and cooling costs. FloridaCommerce administers LIHEAP statewide, distributing federal funding to local community action agencies. Officials noted that benefits vary widely by state, and qualifying elsewhere does not guarantee eligibility in Florida.

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Depending on available funding, households may apply for LIHEAP assistance multiple times per year, though not monthly. The program may cover natural gas or propane bills in winter only if those fuels are the home’s primary heat source. It cannot pay for water, sewer or telephone services. Payments are made directly to utility companies on behalf of the applicant.

As the state administrator, FloridaCommerce applies for federal funding, distributes grants to local agencies, monitors compliance with state and federal rules and provides technical assistance to ensure proper program operation.

Officials say the two programs are designed to prevent dangerous lapses in heating or cooling for vulnerable residents, particularly during periods of extreme weather.

To find an EHEAP provider near you, click here. You can also call the Elder Helpline at 1-800-96-ELDER (1-800-963-5337) for more information on additional eligibility requirements.

To find your local LIHEAP provider and to apply, click here.


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