CENTRAL FLORIDA – Agnes Churchill, 86, came back to her Altamonte Springs home Tuesday for the first time since evacuating from Hurricane Irma to find her Spectrum services are still out.
She's one of thousands of Spectrum customers still offline.
But Spectrum spokesperson Joseph Durkin, who drove from Tampa to Orlando to answer News 6's questions on Tuesday, said restoration is coming.
"When commercial power went out it affected everybody so our customers were impacted because Spectrum, we rely on commercial power to deliver our products and services," Durkin said.
Within just a few hours of our interview, Churchill's Spectrum services were back online, and her Lifeline device is now connected.