Delayed test results causing frustration among potential COVID-19 patients

74-year-old cancer survivor among group tested June 23 still waiting for results

ORANGE COUNTY, Fla. – As Florida continues to see rising numbers of COVID-19, it’s important to keep in mind that there is often a dayslong delay between the time someone gets tested and when they learn their results.

The delay is causing big problems and frustration for some who are getting tested for the novel coronavirus in Central Florida.

News 6 saw long wait times again Thursday at the Orange County Convention Center, which leaders say is the busiest COVID-19 testing site in Florida.

State health leaders told News 6 the delay in testing statewide is in partly due to the high demand for testing and a nationwide delay in testing results.

The Department of Health released the statement on Thursday about the delays:

"When the state was notified that individuals were experiencing delays in results at the Orange County Convention Center, we immediately looked into the issue and are working with Bioreference Laboratories, which conducts testing for the site, to ensure results are provided as quickly as possible. After receiving an update from Bioreference regarding turnaround time at the site, they have informed the state that testing delays have currently resulted in an average turnaround time of 6 days. Typically, individuals can receive their results between 48 – 72 hours.

If an individual is having difficulty obtaining their results, we encourage them to email ESF14@em.myflorida.com.

When Bioreference informed the state they were experiencing a nationwide delay in results, the state began sending tests from the Orange County Convention Center testing site to Genetworx to prevent a further delay in individuals receiving their results.


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