ORANGE COUNTY, Fla. – Virginia Lund-Goerdt just wanted a fence. Four months and more than $8,000 later, she was still waiting for one.
“You got $8,100 out of $10,000 from me, and I have nothing,” Lund-Goerdt told News 6.
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How a simple home project turned into a months-long ordeal
It started in March 2026. Lund-Goerdt contacted a company called SwimShapes for a pool quote. When the price came back too high, she pivoted.
“I did not realize how expensive pools were,” she said.
She decided to install pavers and a fence instead. In April, SwimShapes crews came out and tore down her old fence. Two months passed. No new fence went up.
The delay hit her harder than most. Lund-Goerdt had foot surgery during that stretch and was on crutches, unable to walk her dogs without a yard to contain them.
“Imagine trying to walk him on crutches,” she said.
News 6 found the permit for the fence wasn’t filed until April 24 — weeks after her old fence was taken down. She wasn’t issued the permit until June 2.
Her yard was also left in disarray. Gravel had been dumped on the property for the planned paver installation, but nothing was level.
“This is supposed to be level,” she said, surveying the mess.
Contractor kept promising it was ‘days away’
When Lund-Goerdt reached out to News 6 in June, she had been trying to get answers from SwimShapes contractor David Remington for weeks.
“Do you know when you’d be able to get this done?” News 6 asked him.
Remington’s answer was familiar: soon.
“It’ll be like early next week, but God forbid something happens, you know,” Remington told News 6.
“That’s just kept extending and extending,” Lund-Goerdt said.
News 6 tracks SwimShapes to vacant office on International Drive
News 6 Investigator Pavlina Osta tracked SwimShapes to an office building on International Drive in Orlando. Package delivery notices were still on the door. A search of public records turned up an eviction notice from December 2025 showing SwimShapes had been ordered to vacate in three days for failing to pay $5,300 in rent.
When reached by phone in June, Remington said the company was working to wrap things up.
“We’re trying to get done now. Trying to get done right now,” he said.
A week later, the fence still wasn’t up. News 6 called again. This time, Remington blamed a subcontractor.
“The fence guy, Victor, has not responded except for once. I have not heard from him at all,” Remington said.
Pavers installed, fence finally up in July
After four months and repeated calls from News 6, Lund-Goerdt’s project is now complete. She sent News 6 videos of the pavers being installed and confirmed the fence is up.
For the first time since April, her yard looks the way it was supposed to from the start.
How to hire a reliable contractor
The BBB recommends getting multiple quotes, making sure the company is BBB Accredited, and verifying the contractor’s license and insurance before signing anything.
To learn more about how to hire a reliable contractor, click here.