KISSIMMEE, Fla. – The Kissimmee Utility Authority is set to resume disconnections for non-payment Monday as many Floridians continue to struggle financially at the hands of the COVID-19 pandemic.
A spokesperson for KUA told News 6 that on Monday, about 500 people would have their utilities shut off due to lack of payment.
As of Monday, more than 59,000 residents were unemployed in Osceola County, according to the Florida Department of Economic Opportunity. Osceola County has the 8th highest rate of requests for unemployment assistance in the state.
KUA officials said on Twitter that anyone with a past-due balance “MUST contact us at 407-933-9800 or http://kua.com to pay their balance due, request a payment extension or payment plan.”
KUA will resume disconnection procedures on June 22 for accounts with a past due balance. To avoid service interruption, customers MUST contact us at 407-933-9800 or https://t.co/uOKlwhOFvY to pay their balance due, request a payment extension or payment plan. We’re here to help! pic.twitter.com/3o7ZW3alhL— Kissimmee Utility (@KUAdirect) June 18, 2020