Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human.

Seminole County’s 911 system is experiencing connectivity issues with Verizon customers.

Holly Sharlow, a public safety telecommunications officer in Sumter County, received a call from Nancy Rader, whose husband, Jim, had collapsed at their home after feeling unwell.

A new way to respond to emergency calls is on the horizon for Orange County.

Volusia County deputies arrest a man they say was sexually assaulting a woman.

The Orlando VA is set to host a 9/11 ceremony to remember the lives lost during the Sept. 11 terrorist attack on the U.S.

Flagler County Sheriff Rick Staly revealed "Prepared Live," a software that 911 dispatchers use to access callers' cell phone cameras, has been utilized by Flagler County dispatchers 149 times since the Sheriff's Office purchased it in February 2023.

At the Cocoa Police Department Wednesday, Kyle McNamara and Christian Pyne used a camera bag from reporters to show how the officers did CPR on a 2-year-old Saturday to save the toddler from drowning.

Orange County Fire Rescue dispatchers have a new tool when it comes to 911 calls.

A monkey attack and a dog attack: a strange story in Texas.

Orange County Fire Rescue teamed up with Arnold Palmer Hospital for Children for a water rescue drill early Tuesday.

A North Sea storm has led to dozens of train and ferry cancellations in northern Denmark and southern Norway.

This year marks 21 years since the September 11, 2001 terrorist attacks against the U.S.

Haskins was attempting to cross Interstate 595′s westbound lanes when he died April 9, according to the Florida Highway Patrol.

Elijah Alba, 11, was honored by the Seminole County Fire Department on Wednesday after calling 911 for help.

The 911 calls made after a 14-year-old boy plummeted to his death from an Orlando thrill ride were released on Friday afternoon.

WINTER HAVEN, Fla. – Winter Haven police are searching for a 51-year-old man whose Porsche 911 was last seen fleeing a traffic stop although it’s unclear if he was behind the wheel, according to authorities. Police said Todd Locke Johnson, of Winter Haven, was last seen in the Orlando area on Nov. 6 at a friend’s home. He left around 9:45 p.m. in his white Porsche 911 with Florida tag KYL139. Authorities said it’s unclear if Johnson was driving the car and he left his phone at his friend’s home in Orlando. Anyone who has information about Johnson’s whereabouts is asked to call Winter Haven Detective Wierzba at 863-221-3652.

MARION COUNTY, Fla. – Anyone calling 911 Wednesday evening in Marion County may not be able to reach authorities for help, according to Ocala police. In a Facebook post, the department said 911 lines are down for Ocala and throughout Marion County. Authorities are working with CenturyLink to resolve the outage, according to the post. The lines have been down since around 6 p.m.It’s unclear if the outage also impacts text to 911. Check back for updates on this developing story.

On Sunday around 3:30 p.m., Davis took a 911 call from a mother in Palm Coast who was frantic because her 6-month-old baby was not breathing. Davis walked the mother through CPR and counted with her as she gave the infant compressions. According to the call logs, the baby was breathing again about four minutes after the mother called 911. No one there knew CPR so over speakerphone Davis explained how to perform CPR to the family, according to FCSO. Davis now has four leaves on the FCSO Communication Centers Tree of Life which honors lives saved by dispatchers.

But while the world is sad over Thompson’s passing, he at least had 19 more years of living after nearly dying during the Sept. 11, 2001 terrorist attacks. But Rome’s producer, Danny Schwartz, asked that he fly out a day later to accommodate the show’s schedule. Thompson told Schwartz that wouldn’t work and he was unhappy at the suggestion, but after Schwartz insisted, Thompson changed his flight. Ten years after that day, Thompson went on Rome’s radio show to reminisce, starting with a message Thompson’s assistant relayed to him. “Let me tell you something, if you’re ever in Washington, D.C., you look me up,” Thompson told Schwartz.

ORMOND BEACH – A 26-year-old woman died in an accidental shooting in Ormond Beach early Saturday morning, according to the Volusia County Sheriff’s Office. The victim was found at her home on Fairland Road just before 3 a.m. with a gunshot wound to the upper body, and later died at Halifax Health Medical Center, according to deputies. She was identified Monday as Ashleigh Murphy. The shooter was the one who called 911 and has been cooperating with authorities, records show. His or her name has not been released.